RADIANT HEAT SYSTEMS Northern Wide Plank Engineered Wood Flooring is warranted for use with Radiant Heat Systems. If such Flooring is installed over a radiant heating system, the surface temperature of the Flooring must not exceed 85 degrees Fahrenheit. Substantial temperature changes may damage the Flooring. Flooring must be heated gradually in 2°C (4°F) degrees increments every 24 hours. We recommended that a dedicated thermostat is installed to allow the temperature of the Radiant Heat System to be accurately controlled. For warranty coverage to apply, the Flooring must be authorized for use with a radiant heating system and the installation must conform to Northern Wide Plank’s Installation Over Radiant Heat Guidelines For Engineered Wood Flooring , including the placement of approved under-floor heat sensors. WHAT NORTHERN WIDE PLANK WILL DO Northern Wide Plank, at its discretion, will either repair and/or replace the Flooring which is defective or credit you for the portion of the purchase price applicable to the Flooring which is defective. You are responsible to pay for shipping and handling for any replacement Flooring, along with any and all other costs related to the defective Flooring (e.g., labour to remove Flooring, labour to install replacement Flooring, additional materials required to install replacement Flooring, removal of any household fixtures or furniture required to repair or replace the Flooring, hotel stays required due to repair or replacement, etc.). Due to the nature of the product, replacement Flooring is not guaranteed to match the original Flooring in terms of colour, tone, pattern or other natural characteristics of wood. These remedies are your sole and exclusive solution under this warranty. HOW TO GET SERVICE First, contact Northern Wide Plank by telephone at 1-877-763-6169, by mail at 5930 Lloydtown Aurora Rd, Schomberg ON L0G 1T0 or by email at info@northernwideplank.ca. Where possible, any claims made under this warranty will be resolved within 30 days. However, due to the nature of certain claims and/or forces outside Northern Wide Planks control, certain claims may take longer to resolve. If your complaint has not been resolved within 30 days of your claim, please contact Northern Wide Plank directly for further assistance. YOUR RIGHTS UNDER STATE LAW This warranty gives you specific legal rights, and you may also have other rights, which vary from province to province or state to state. GOVERNING LAW, FORUM AND VENUE This warranty shall be interpreted in accordance with the laws of the Province of Ontario, without regard to any choice of law provisions which might otherwise apply in Ontario or elsewhere. Northern Wide Plank and customer agree that the Ontario Court of Justice shall have exclusive jurisdiction to adjudicate any claim or controversy arising out of or relating to this warranty or Northern Wide Plank Flooring. You acknowledge and agree that all actions or proceedings arising in connection with this warranty shall be tried and litigated exclusively in the Province of Ontario. If any provision of this warranty is found to be unenforceable, the remaining provisions will remain in full force and effect. Read the Northern Wide Plank Flooring Installation Guide thoroughly before installation. For best results, we recommend using a National Wood Flooring Association-certified professional installer. DUE TO THE NATURAL MATERIALS AND UNIQUE FINISHING PROCESSES, NORTHERN WIDE PLANK WOOD PRODUCTS MAY EXPERIENCE TONAL AND COLOUR VARIATION BETWEEN PLANKS DEPENDING ON TIME IN OR OUT OF THE PACKAGING AND CONDITIONS SUCH AS WEATHER, TEMPERATURE, LOCATION, MOISTURE LEVELS OR PROPER MAINTENANCE AND INSTALLATION. TO AVOID DRAMATIC VARIATION MAINLY CAUSED BY AGEING, IT IS RECOMMENDED INSTALLATION BE COMPLETED FROM THE SAME LOT. 3 | NORTHERN WIDE PLANK LIMITED WARRANTY
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