HOW OFTEN YOUR WOODEN FLOOR SHOULD RECEIVE THE CYCLES OF MAINTENANCE, DEPENDS ON ITS USAGE. IN RESIDENTIAL AREAS ONCE A WEEK MAY BE ENOUGH TO VACUUM AND DAMP MOP WHILE IN BARS, RESTAURANTS AND OTHER HIGH TRAFFIC AREAS IT MAY BE NECESSARY TO DO THIS DAILY. BELOW YOU WILL FIND AN OVERVIEW OF MAINTENANCE REQUIREMENTS FOR OUR WOOD FLOORING. YOU CAN ALSO FIND HELPFUL HOW TO VIDEOS ON OUR WEBSITE AND REORDER CLEANING AND CARE PRODUCTS AT NORTHERNWIDEPLANK.COM OR REACH OUT TO NWP’S CUSTOMER SERVICE TEAM FOR QUESTIONS RELATING TO YOUR FLOOR AT 877-763-6169 TIPS TO MAINTAINING YOUR NWP WOOD FLOOR • Do not allow spills of food, wine, coffee, paint, water etc. to stay on the floor, wipe up spillage at once. • Move appliances and furniture into place by picking and placing to avoid floor contact or by sliding them slowly over the floor on a clean piece of carpet (turned upside down), or on masonite with the smooth side down. • Use protective felt pads (not metal feet, which mark wood floors) on any appliance and furniture to avoid unnecessary marks and scratches on the floor. • Maintain normal interior humidity levels. Northern Wide Plank requires a relative humidity range of minimum 35%, maximum 55% and a temperature range 15°C (60°F) to 24°C (75°F) Not maintaining adequate humidity will dry the wood out and create shrinkage, cracking, and gapping in the wood. • Infloor heating systems must be kept at a constant temperature not exceeding 29°C (85°F) Radial fluctuations in the wood temperature can create irreparable damage. Temperatures should not be raised or lowered more than 2°C (4°F) each 24 hour period. • Place breathable door mats at entryways of your home to help protect your floor from water, abrasive dust and grit and help save unnecessary clean-up tasks. • In Commercial spaces, place area rugs in high - or concentrated - traffic areas to make long-term maintenance easier and less expensive. • Use our recommended Vileda flat mop systems for faster mopping and best results. The head has replaceable mop heads that can be used for both everyday usage and periodic maintenance of the Liquid Wax Cleaner. DON’T: • Do not use conditioners, acrylic waxes, or ammonia-based cleaners. Use only NWP Floor Soap or Osmo Wash and Care. • Do not use vinegar or detergent solutions on the floor and never use a wet mop or pour water directly onto the floor. • Do not use hardwood floor cleaning machines (unless approved by NWP) or steam cleaners. • Do not use steel wool or abrasive sanding items on the floor to try and remove tough stains, always follow the recommendations further in this guide for removing stains. • DO NOT USE TAPE OF ANY KIND ON THE SURFACE OF THE FLOOR as it can remove the finish or leave a residue embedded in the finish. NWP MAINTENANCE & CARE QUICK TIPS | 2
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